June 18, 2012
To Our Valued KYDEX Customer:
For more than 24 years, KYDEX, LLC has had the distinct privilege to work with, and receive our guidance from, President Jim Medalie. Today, Jim submitted his resignation to the KYDEX family, in pursuit of new opportunities.
Jim has had a profound impact at KYDEX, creating a true culture of innovation and collaboration, which are now part of the fabric of the KYDEX community. His focus on delivering heightened customer service creates the groundwork for the relationships we have established with each and every one of our valued customers. Jim’s solutions-oriented focus and commitment to innovation have created a strong foundation for KYDEX, from which we will continue to grow.
Under Jim’s leadership, we have seen consistent growth, year over year, and our executive management team is poised to achieve continued growth in 2012 and beyond. Vijay Yadav, Director of Technology, leads KYDEX’s innovation and R&D efforts, as we continue to expand our offering into new technologies. Pat Fox, Human Resource Manager, has successfully scaled our staffing to keep pace with our significant growth. And, Mike Karr, North America Business Manager, is continuing to lead his team in exceeding domestic sales goals, while also leading customer service efforts that are unmatched in the industry.
We are also pleased to announce that two members of the KYDEX management team have been promoted. Len Morganis, formerly Director of Operations, is now Vice President of Operations. Len has been instrumental in driving operational effectiveness in order to meet continued customer demand.
Ronn Cort has been promoted from International Business Manager to Vice President of Sales and Marketing, and will serve as Interim President while the search for a new president is conducted. Ronn has been instrumental in driving KYDEX’s international sales growth and was a key player in the development of the new designLab™, underscoring KYDEX’s commitment to genuine customer collaboration.
The management team will continue to work with your team to ensure that the transition is seamless and that we remain committed to helping you achieve your business objectives.
This group of managers, along with parent company Sekisui, has embarked upon an external search for a new KYDEX president. We are dedicated to finding a new leader who shares similar customer service values, is committed to fostering our culture of innovation and has the ability to “live the KYDEX brand” while leading the future direction of the company, helping us evolve to continuously better serve our customers.
We want to assure you, our valued customer, that our search for a new president will not impact your business, contacts at KYDEX or your relationship with our team. Our commitment to our customers remain the same; as do our business objectives – to drive domestic and international growth by providing custom solutions and service that deliver more than our customers can imagine.
The KYDEX Management Team